
Based in Tampa, FL, Debabrata Biswal was an associate vice president with Infosys from 2015 to 2016. As associate vice president, he was responsible for developing and executing the strategies for the development of CME verticals in key emerging markets. Debabrata Biswal also signed several master service agreements.
A master service agreement (MSA), otherwise known as a service level agreement (SLA), is a type of contract signed between two or more individuals or institutions while engaging in a service transaction. The MSA primarily contains the duties, obligations, rights, and liabilities of both parties as soon as the agreement comes into effect.
MSAs are beneficial, as they expedite the adoption of contracts while enabling the parties to get ready for what lies ahead. This is because MSAs offer a structure for contracts that serves as a prototype for subsequent activities. An MSA solely addresses the particular deal at hand while keeping the fundamental principles that will guide all future contracts, allowing for revisions and additions as circumstances change.








