What Is a Master Service Agreement?

Based in Tampa, FL, Debabrata Biswal was an associate vice president with Infosys from 2015 to 2016. As associate vice president, he was responsible for developing and executing the strategies for the development of CME verticals in key emerging markets. Debabrata Biswal also signed several master service agreements.

A master service agreement (MSA), otherwise known as a service level agreement (SLA), is a type of contract signed between two or more individuals or institutions while engaging in a service transaction. The MSA primarily contains the duties, obligations, rights, and liabilities of both parties as soon as the agreement comes into effect.

MSAs are beneficial, as they expedite the adoption of contracts while enabling the parties to get ready for what lies ahead. This is because MSAs offer a structure for contracts that serves as a prototype for subsequent activities. An MSA solely addresses the particular deal at hand while keeping the fundamental principles that will guide all future contracts, allowing for revisions and additions as circumstances change.

Telemanagement Forum – An Overview

Debabrata Biswal is a Tampa, FL, resident and a digital transformation expert with over two and a half decades of sales experience with companies like Infosys, Cognizant Technology Solutions, and Tata Consultancy Services. As part of his career, Debabrata Biswal previously attended industry events such as the TeleManagement Forum.

The TeleManagement Forum (TM Forum) is an industry association of global companies dedicated to accelerating digital transformation for communications service providers (CSPs), technology suppliers, and system and consultancies integrators. Founded in 1988, the association has a network stretching across 180 nations.

TM Forum’s primary goal is to help CSPs improve their efficiency and competitiveness by allowing them to manage their networks and services better. To accomplish this, they provide an open, collaborative environment and practical assistance, allowing CSPs and suppliers to transform their business processes, ecosystems, and IT infrastructure to seize opportunities that the fast-changing digital world offers.

TM Forum is also focused on driving environmental, social, and governance (ESG) transformations to enable sustainability and build a better future for all. The association supports and encourages its members to align their businesses with ESG goals and to establish a partner-driven sustainability plan that promotes information exchange and collaboration to reduce waste and emissions and improve renewable energy use.

The association is committed to promoting diversity and inclusion by providing equal opportunities to all employees and creating a culture that inspires all workers to share ideas and talents. TM Forum believes that this enables it to serve the needs of its diverse members more effectively, as it provides them with the energy, innovation, and new ideas necessary to drive industry transformation.

TMF Offers Industry Framework for Telecommunications DEBABRATA BISWAL

A resident of Tampa, FL, Debabrata Biswal has over 27 years of experience in the telecommunication industry. He has worked at the executive level in different companies, driving strategic growth, especially in communication verticals. To keep up to date with the latest trends in the industry, Debabrata Biswal regularly attends events, such as the Telemanagement Forum.

The Telemanagement Forum is a group of more than 850 global companies that work to understand technology and any inherent barriers between technology suppliers, digital service providers, system integrators, and other involved parties such as consultancies. The members include the 10 top networks and communications service providers in 180 countries to share collective knowledge, abilities, and experience to seek solutions to industry-wide issues and create tools such as the Digital Maturity Model(DMM).

Created over months, DMM is used to identify investment opportunities and a roadmap for the investment. The DMM is divided into six sections, each describing the expected variables and how to go about it. The sections include Customer, Strategy, Technology, Operations, Culture, and Data.

MWC Barcelona – The 022 Event and Dates for 2023 DEBABRATA BISWAL HCL

For some two decades, Debabrata Biswal has worked as a senior executive in the telecom and digital transformation industry. He was the vice president and head of telecommunications for the Americas at HCL. To keep up with the happenings in his industry, Debabrata Biswal regularly attends events such as the Tele Management Forum and the Mobile World Conference.

The Mobile World Conference, now known as MWC Barcelona, is an annual trade show that brings together mobile network operators, phone manufacturers such as Samsung and Huawei, network equipment providers, technology journalists, and many more from around the world. The annual conference, held at the Fira Gran Via in Barcelona, Spain, has been attended by thousands of people each year since it launched in 1987.

During the event, attendees get to learn about the latest advancements in mobile and other progressive technologies. Leading smartphone manufacturers also use MWC to announce devices they plan to release in the year. iPhone manufacturer Apple, however, doesn’t participate in MWC because it prefers to launch its latest phones at its own event.

In 2022, over 60,000 people attended MWC, and 500,000 watched it online. The event, held from February 28 to March 3, had over 1,000 speakers, including Anne Chow, CEO, AT&T; Pekka Lundmark, president and CEO, Nokia; and Adam Selipsky, CEO, Amazon Web Services. It also had over 1,900 exhibitors and more than 1,600 international journalists. In 2023, the event will be held from February 27 to March 2.

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